Information We Collect

When you reach out to us about interior flower design services, we collect information that helps us create beautiful spaces tailored to your needs. This typically includes your name, contact details, property information, design preferences, and budget considerations.

We also gather technical information when you visit our website, such as your IP address, browser type, and pages viewed. This helps us improve your experience and ensure our site works properly across different devices.

How We Use Your Information

Your information helps us deliver personalized interior flower design services. We use it to understand your space, preferences, and requirements, then create design proposals that match your vision and budget.

• Scheduling consultations and site visits for your interior spaces
• Creating custom flower design proposals and mood boards
• Sourcing appropriate plants and flowers for your specific environment
• Coordinating installation and maintenance schedules
• Following up on service satisfaction and ongoing plant care
• Sending seasonal care tips and maintenance reminders

We may also use your information to improve our services based on feedback and to comply with Indonesian business regulations and tax requirements.

Information Sharing and Disclosure

We don't sell your personal information to anyone. However, we do work with trusted partners to deliver our interior flower design services effectively.

We may share your information with plant suppliers, delivery services, and maintenance specialists who help us complete your projects. These partners are required to protect your information and only use it for the specific services they're providing.

Data Security and Protection

We take reasonable steps to protect your information from unauthorized access, loss, or misuse. Our website uses encryption for data transmission, and we store client information in secure systems with limited access.

However, no system is completely secure. While we work hard to protect your information, we can't guarantee absolute security. We recommend being cautious about sharing sensitive information through unsecured channels like regular email.

Our team members who handle client information receive training on privacy practices and are required to keep your information confidential.

Your Rights and Choices

You have several rights regarding your personal information. You can request to see what information we have about you, ask us to correct inaccurate details, or request that we delete your information when we no longer need it for business purposes.

• Access your personal information and project history
• Correct any inaccurate or outdated information
• Request deletion of your information after project completion
• Opt out of marketing communications while maintaining service updates
• Restrict how we process your information in certain circumstances

To exercise these rights, simply contact us using the information provided below. We'll respond to your request within a reasonable timeframe, typically within 30 days.

Data Retention

We keep your information for as long as necessary to provide our services and meet legal requirements. For interior flower design projects, we typically retain client information for several years to support ongoing maintenance services and warranty obligations.

Project photos and design documentation may be kept longer for portfolio purposes, but we'll remove identifying information unless you've specifically agreed to promotional use. Financial records are maintained according to Indonesian tax and business requirements.

When information is no longer needed, we securely delete or destroy it to prevent unauthorized access.

Cookies and Website Technology

Our website uses cookies and similar technologies to improve your browsing experience. These small files help us remember your preferences, analyze how visitors use our site, and provide relevant content.

You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality, but won't prevent you from contacting us about our services.

We don't use cookies for intrusive tracking or advertising purposes. Our focus is on providing useful information about interior flower design services.

Changes to This Policy

We may update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify clients through email or prominent notices on our website.

Minor updates, such as contact information changes or clarifications, may be made without specific notification. We recommend reviewing this policy periodically to stay informed about how we protect your information.

The effective date at the top of this policy indicates when it was last updated.